Synergy ACO Solutions
The Synergy Application Suite is the next step in increasing patient satisfaction and practice revenue.
Comprehensive Solutions for Medicare ACO, BHI, and CCM Programs
At Synergy Infoconnect, we empower Accountable Care Organizations (ACOs) with innovative, technology-driven solutions designed to optimize patient care, reduce costs, and enhance operational efficiency. Our cloud-based, modular solutions supports ACOs in achieving their goals through data-driven decision-making, care coordination, and regulatory compliance. Our data analytics will help you improve patient health while eliminating significant costs associated with adverse events and lapses in care.
Our ACO Solutions:
Advanced Data Analytics & Reporting
Gain real-time insights into financial performance, patient alignment, and quality measures with our powerful analytics platform. Our data-driven approach helps ACOs:
- Monitor and optimize shared savings potential.
- Predict patient alignment and manage population health effectively.
- Generate actionable reports for improved decision-making.
Care Coordination & Patient Engagement
Our integrated care coordination tools streamline communication among healthcare providers, reducing service duplication and enhancing patient outcomes. Key features include:
- Secure messaging and real-time data sharing.
- Automated alerts for high-risk patients.
- Personalized patient engagement strategies to improve adherence and outcomes.
Risk Adjustment & Population Health Management
Effectively manage risk and maximize reimbursements with our sophisticated risk adjustment modules. We assist ACOs in:
- Identifying high-risk patients for proactive care interventions.
- Enhancing documentation and coding accuracy.
- Implementing population health strategies tailored to patient needs.
Chronic Care Management (CCM) & Behavioral Health Integration (BHI)
Support comprehensive, patient-centered care with our CCM and BHI services. Our platform helps providers:
- Identify eligible patients and track program participation.
- Develop and implement personalized care plans.
- Ensure compliance with Medicare guidelines for improved outcomes and financial performance.
Technology-Driven & User-Friendly
Our cloud-based platform is secure, scalable, and designed for ease of use. ACOs benefit from:
- Secure AWS hosting and Oracle-backed database management.
- A user-friendly interface accessible on desktop and mobile devices.
- Seamless integration with electronic health records (EHRs) and existing workflows.
Proven Success & Compliance Support
Synergy Infoconnect has a track record of delivering measurable results. We help ACOs:
- Achieve significant Medicare savings through optimized care management.
- Improve quality scores and patient satisfaction metrics.
- Stay ahead of CMS compliance requirements with automated reporting and quality measure tracking.
Unified Patient Management
Our platform centralizes your critical operations, allowing your team to move seamlessly from scheduling to service delivery and billing.
- Integrated Calendar: Manage all provider schedules in a single view, minimizing conflicts and maximizing resource utilization.
- Instant Access to Charts: Staff can retrieve complete patient histories, including lab results and billing eligibility, directly from the scheduling screen.
- Reduced Administrative Burden: Automate appointment reminders and intake processes, freeing up front-office staff for high-value patient engagement.
Clinical Documentation & Compliance
Our MDNote is engineered to capture the necessary detail for complex Medicare programs like BHI and CCM, making compliance effortless.
- Audit-Ready Documentation: Automatically structure SOAP notes to capture time-in-service, care plan elements, and provider signatures required for Medicare audits.
- Intelligent Auto-Population: Pre-fill recurring patient data and clinical parameters to significantly reduce charting time per encounter.
- Focus on Patient Narrative: Intuitive design ensures the note flows logically, telling a clear story of the encounter without sacrificing essential billing data.
Safe, Swift, and Integrated Medication Management
Enhance patient outcomes and streamline the prescribing process with our fully integrated electronic prescribing solution.
- Real-Time Checks: Instantly screen for drug-to-drug and drug-to-allergy interactions at the time of prescribing, reducing critical errors.
- Seamless Pharmacy Communication: Send prescriptions directly and electronically to the patient’s pharmacy of choice, improving turnaround time.
- Complete Medication History: Maintain an up-to-date and accurate record of all prescriptions within the patient’s unified chart, supporting comprehensive care coordination.
Flexible Solutions Models
We understand that every healthcare organization has unique needs. That’s why we offer:
- Full-Service Solutions: Our team manages data analysis, care coordination, and quality reporting, allowing practices to focus on patient care.
- Modular Solutions: Organizations can select and combine specific tools that align with their operational goals and infrastructure.
Complete ACO Solution
Health Exchange (HX)
The HX module enables ACOs to manage and improve key indicators of success on the ACO, physician, and patient level. Using the HX Module, ACOs can:
- Manage beneficiary attribution:
- Track and manage fluctuation in quarterly patient assignment.
- Track and manage data sharing preference of patients by physician.
- Maximize HCC Risk Score.
- Provide actionable data that identifies Quality Gaps.
- Track and manage total and location-specific utilization to identify areas for improvement.
Case Management (CM)
The CM module increases the efficiency of care teams through:
- High-risk Patient Identification: Beneficiary risk arrangements in order to identify high-risk patients with conditions that respond well to case management.
- Condition-Based Interventions: Employ evidence-based interventions designed with input from our physician advisory board.
- Workflow Optimization: Our easy-to-use platform makes documentation and scheduling a breeze. Having all information in one EHR system reduces data collection and streamlines care transitions between different members of the care team.
Behavioral Health Integration (BHI) / Chronic Care Management (CCM)
- Identification of Eligible Patients.
- Easy-to-use application to effectively manage BHI and CCM patients per Medicare requirements.
- Patient-specific care plans based on patient’s chronic conditions.
- Built-in behavioral health forms
- Automatic BHI calculations
- Weekly/Monthly patient summaries.
- Weekly/Monthly Billing Reports.
Patient Portal
- Secure, 24/7 access to medical records.
- Bi-directional collaboration between patients and care team.
BHI/CCM Software For Your Care Team
- Utilize our BHI/CCM note module to monitor your care team’s performance
- Optimize your care team management
- Increase productivity and revenue
Don’t have the staff to provide BHI and CCM Services? We have you covered. We offer the following:
- Cost effective, qualified clinical staff.
- Certified health personnel.
- Provision of BHI and CCM services (e.g. phone calls).
- Documentation of BHI and CCM services.
- Assistance with patient data integration.
Elevate Your ACO Performance with Synergy Infoconnect Solutions
By partnering with us, ACOs gain access to a proven ecosystem of technology, analytics, and clinical support. Let us help you navigate the complexities of value-based care and unlock new opportunities for shared savings and improved patient outcomes.