Technology

Enterprise-grade infrastructure built for
healthcare data

Synergy Care Manager is a cloud-native platform developed alongside practicing physicians — secure, scalable, and accessible from any device with nothing to install.

AWS-hosted

Enterprise cloud
infrastructure

0 installs

100% web-based -
nothing to download

SOC 2

Certified security
& compliance

Platform architecture

All systems operational

Infrastructure
Amazon Web Services (AWS)
Database
Oracle-backed secure database
EMR
OpenEMR (ONC Certified)
e-Prescribe
NewCrop EPCS integration
Compliance
HIPAA · SOC 2 · ONC · EPCS
Access
Web-based · Any device · No install

Platform modules

Three integrated applications, one unified platform

Synergy Care Manager is built on a suite of purpose-built modules developed in collaboration with actively practicing physicians — each targeting a specific aspect of population health management.

Health Exchange (HX)

Monitor patient health status, quality measures, and care utilization via intuitive dashboards. Track beneficiary attribution, HCC risk scores, and quality gaps across your entire ACO population.

Case Management (CM)

Risk-stratifies patients and recommends customized, evidence-based interventions based on each patient's health status and individual attributes. Coordinates care team workflows to reduce adverse events.
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CCM & BHI Module

Identifies eligible CCM and BHI patients and provides condition-specific care plans. Enables coordinated, collaborative care between patients and care teams to reduce costs and improve outcomes.
Infrastructure & security

Built on the same cloud stack trusted by the world's largest healthcare systems

Every component of Synergy Care Manager is designed with security, uptime, and compliance at its core, not as an afterthought.

AWS cloud hosting

All algorithms, databases, and application logic are hosted on Amazon Web Services with the highest access security controls and automatic failover — ensuring zero-downtime availability for your care team.

Enterprise-grade uptime

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HIPAA-compliant data encryption

All patient data is encrypted at rest and in transit using industry-standard protocols. Access controls, audit logs, and role-based permissions ensure only authorized users can view sensitive records.

HIPAA & SOC 2 certified

ONC-certified EMR integration

Synergy Care Manager integrates seamlessly with OpenEMR — an ONC-certified electronic health record system approved by the U.S. Department of Health and Human Services. Patient data is backed up to OpenEMR automatically, creating a two-tiered safety net.

ONC certified

EPCS-certified e-prescribing

Electronic prescribing for controlled substances via NewCrop — certified and compliant with DEA requirements. Drug-to-drug and drug-to-allergy interaction checks run at the point of prescribing.

EPCS certified

System requirements

The simplest requirement list in healthcare software

Synergy Care Manager is 100% web-based. There are no downloads, no third-party software, and no IT infrastructure requirements. If your device has a browser and an internet connection, it runs Synergy.

If your practice experiences a computer issue mid-shift, switch to a tablet or phone and continue without losing any data or progress. Everything is stored in the cloud, automatically.

What you need to get started

An internet connection

Any standard broadband connection is sufficient. Mobile data works too.

A web browser

Chrome, Firefox, Safari, or Edge — any modern browser is fully supported.

That's it

No downloads, no plugins, no minimum hardware specs required.

Compatible devices

Desktop

Laptop

iPad / Tablet

Smart Phone

Built on proven, enterprise-trusted foundations

OpenEMR Logo

Synergy is an official OpenEMR Professional Support Provider. OpenEMR is ONC-certified and approved by HHS — providing a fully compliant, interoperable electronic health record backbone for all patient data.

Powered by AWS

Amazon Web Services provides the cloud infrastructure powering Synergy's platform — including compute, database, and storage — with enterprise-grade reliability, security, and global availability.

See the platform in action

Request a demo and we'll walk you through Synergy Care Manager — from the ACO analytics dashboard to CCM billing reports and EMR integration.