Synergy Infoconnect, LLC is a medical analytics software company, focusing on ACO Analytics, EMR and Practice Management.  

We understand that you are aware of and care about your own personal privacy interests, and we take that seriously. This Privacy Notice describes Synergy Infoconnect, LLC’s policies and practices regarding its collection and use of your personal data and sets forth your privacy rights. We recognize that information privacy is an ongoing responsibility, and so we will from time to time update this Privacy Notice as we undertake new personal data practices or adopt new privacy policies. 

Synergy Infoconnect, LLC is headquartered at 5655 Silver Creek Valley Road, # 428 San Jose, CA 95318 in the United States. Synergy Infoconnect, LLC has appointed an internal data protection officer for you to contact if you have any questions or concerns about Synergy Infoconnect, LLC’s personal data policies or practices. If you would like to exercise your privacy rights, please direct your query to Synergy Infoconnect, LLC’s data protection officer. Synergy Infoconnect, LLC’s data protection officer’s name and contact information are as follows: 

Andrew Bertran 

Synergy Infoconnect, LLC  

5655 Silver Creek Valley Rd., Ste 428 San Jose, CA 95138 

abertran@synergyinfoconnect.com 

888-922-1172 

Synergy Infoconnect, LLC collects personal information about its website visitors and customers. With a few exceptions, this information is generally limited to: 

• Name  
• Job title  
• Employer name  
• Work address  
• Work email  
• Work phone number  

We use this information to provide prospects and customers with services.  

We do not sell personal information to anyone and only share it with third parties who are facilitating the delivery of our services. 

As is true of most other websites, Synergy Infoconnect, LLC’s website, collects certain information automatically and stores it in log files. The information may include internet protocol (IP) addresses, the region or general location where your computer or device is accessing the internet, browser type, operating system and other usage information about the use of Synergy Infoconnect, LLC’s website, including a history of the pages you view. We use this information to help us design our site to better suit our users’ needs. We may also use your IP address to help diagnose problems with our server and to administer our website, analyze trends, track visitor movements, and gather broad demographic information that assists us in identifying visitor preferences. 

Synergy Infoconnect, LLC has a legitimate interest in understanding how members, customers and potential customers use its website. This assists Synergy Infoconnect, LLC with providing more relevant products and services, with communicating value to our sponsors and corporate members, and with providing appropriate staff to meet members and customer needs. 

Synergy Infoconnect, LLC (“we,” “us,” or “our”) uses cookies and similar tracking technologies to enhance user experience, analyze website traffic, and improve our services. This notice explains what cookies are, how we use them, and how you can manage your cookie preferences. 

1. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help improve website functionality, remember user preferences, and collect analytical data. 

2. How We Use Cookies

We only use cookies for the following purpose: 

Google Analytics Cookies 

We use Google Analytics to understand how visitors interact with our website. These cookies help us analyze website traffic, track visitor behavior, and optimize our content. Google Analytics collects information such as: 

• Pages visited
• Time spent on our site
• Device and browser information
• General geographic location

These cookies do not collect personally identifiable information (PII). 

For more information on how Google Analytics handles data, please visit Google’s Privacy Policy and Google Analytics Opt-Out. 

3. Managing Your Cookie Preferences

You can control or delete cookies through your browser settings. Most browsers allow you to: 

• Block all cookies
• Delete existing cookies
• Set preferences for certain websites

To manage your cookie settings, visit your browser’s help section: 

• Google Chrome
• Mozilla Firefox
• Microsoft Edge
• Safari

4. Updates to This Notice

We may update this Cookie Notice from time to time. Any changes will be posted on this page with an updated effective date. 

If you have any questions about our use of cookies, please contact us at support@synergyinfoconnect.com 

The personal information Synergy Infoconnect, LLC collects from you is stored in one or more databases hosted by third parties located in the United States. These third parties do not use or have access to your personal information for any purpose other than cloud storage and retrieval. On occasion, Synergy Infoconnect, LLC engages third parties to send information to you, including information about our products, services, and events. 

A list of our third-party sub processors can be found here: Amazon Web Services, Oracle Cloud 

We do not otherwise reveal your personal data to non-Synergy Infoconnect, LLC persons or businesses for their independent use unless: (1) you request or authorize it; (2) it’s in connection with Synergy Infoconnect, LLC-hosted and Synergy Infoconnect, LLC co-sponsored conferences as described above; (3) the information is provided to comply with the law (for example, compelled by law enforcement to comply with a search warrant, subpoena, or court order), enforce an agreement we have with you, or to protect our rights, property or safety, or the rights, property or safety of our employees or others; (4) the information is provided to our agents, vendors or service providers who perform functions on our behalf; (5) to address emergencies or acts of God; or (6) to address disputes, claims, or to persons demonstrating legal authority to act on your behalf. We may also gather aggregated data about our services and website visitors and disclose the results of such aggregated (but not personally identifiable) information to our partners, service providers, advertisers, and/or other third parties for marketing or promotional purposes. 

Synergy Infoconnect, LLC has its headquarters in the United States. Information we collect about you will be processed in the United States. By using Synergy Infoconnect, LLC’s services, you acknowledge that your personal information will be processed in the United States. The United States has not sought nor received a finding of “adequacy” from the European Union under Article 45 of the GDPR. Pursuant to Article 46 of the GDPR, Synergy Infoconnect, LLC provides appropriate safeguards by entering binding, standard data protection clauses, enforceable by data subjects in the EEA and the UK. These clauses have been enhanced based on the guidance of the European Data Protection Board and will be updated when the new draft model clauses are approved. 

• Depending on the circumstance, Synergy Infoconnect, LLC also collects and transfers to the U.S. personal data with consent; to perform a contract with you; or to fulfill a compelling legitimate interest of Synergy Infoconnect, LLC in a manner that does not outweigh your rights and freedoms.  
• Synergy Infoconnect, LLC endeavors to apply suitable safeguards to protect the privacy and security of your personal data and to use it only consistent with your relationship with Synergy Infoconnect, LLC and the practices described in this Privacy Statement.  
• Synergy Infoconnect, LLC also enters into data processing agreements and model clauses with its vendors whenever feasible and appropriate.  

For more information or if you have any questions, please contact us at info@synergyinfoconnect.com 

The European Union’s General Data Protection Regulation (GDPR) and other countries’ privacy laws provide certain rights for data subjects.  

Data Subject rights under GDPR include the following: 

• Right to be informed 
• Right of access 
• Right to rectification 
• Right to erasure 
• Right to restrict processing 
• Right of data portability 
• Right to object 
• Rights related to automated decision-making including profiling 

This Privacy Notice is intended to provide you with information about what personal data Synergy Infoconnect, LLC collects about you and how it is used.  

If you wish to confirm that Synergy Infoconnect, LLC is processing your personal data, or to have access to the personal data Synergy Infoconnect, LLC may have about you, please contact us. 

You may also request information about the purpose of the processing; the categories of personal data concerned; who else outside Synergy Infoconnect, LLC might have received the data from Synergy Infoconnect, LLC; what the source of the information was (if you didn’t provide it directly to Synergy Infoconnect, LLC); and how long it will be stored. You have a right to correct (rectify) the record of your personal data maintained by Synergy Infoconnect if it is inaccurate. You may request that Synergy Infoconnect, LLC erase that data or cease processing it, subject to certain exceptions. You may also request that Synergy Infoconnect, LLC cease using your data for direct marketing purposes. In many countries, you have a right to lodge a complaint with the appropriate data protection authority if you have concerns about how Synergy Infoconnect, LLC processes your personal data. When technically feasible, Synergy Infoconnect, LLC will—at your request—provide your personal data to you. 

Reasonable access to your personal data will be provided at no cost. If access cannot be provided within a reasonable time frame, Synergy Infoconnect, LLC will provide you with a date when the information will be provided. If for some reason access is denied, Synergy Infoconnect, LLC will provide an explanation as to why access has been denied. 

For questions or complaints concerning the processing of your personal data, you can email us at info@synergyinfoconnect.com.  

Your personal data is stored by Synergy Infoconnect, LLC on its servers, and on the servers of the cloud-based database management services Synergy Infoconnect, LLC engages, located in the United States. Synergy Infoconnect, LLC retains service data for the duration of the customer’s business relationship with Synergy Infoconnect, LLC and for a period of time thereafter, to analyze the data for Synergy Infoconnect, LLC’s own operations, and for historical and archiving purposes associated with Synergy Infoconnect, LLC’s services. Synergy Infoconnect, LLC retains prospect data until such time as it no longer has business value and is purged from Synergy Infoconnect, LLC systems. All personal data that Synergy Infoconnect, LLC controls may be deleted upon verified requests from Data Subjects or their authorized agents. For more information on where and how long your personal data is stored, and for more information on your rights of erasure and portability, please contact us at: info@synergyinfoconnect.com 
 

If you have questions, concerns, complaints, or would like to exercise your rights, please contact us at: 

Synergy Infoconnect, LLC 

C/O Andrew Bertran 

5655 Silver Creek Valley Road #428 

San Jose, CA 95138 

info@synergyinfoconnect.com 

(888) 922-1172