Compliance & Data Protection
Security You Can Audit, Software You Can Trust
Synergy Infoconnect is independently certified for HIPAA compliance and SOC 2 Type II, with 24/7 monitoring, annual employee retraining, and patient data stored on cloud-based infrastructure.
Active
Active
Active
99%
Uptime — continuously monitored across timezones
365
Days per year of daily security briefings by our dev team
2
Independent certifications — HIPAA and SOC 2 Type II
Regulatory compliance
HIPAA & SOC 2 Certification
Two independent frameworks — one for patient data privacy, one for operational security controls — verified by third-party auditors.
HIPAA
HIPAA Compliance
Our software is built with HIPAA compliance as a cornerstone; incorporating encryption, access controls, and full audit trails to safeguard Protected Health Information (PHI). We manage patient consent, track data access, and facilitate secure data transmission across all modules.
SOC 2 Type II
SOC 2 Compliance
An independent auditor has verified that our systems meet rigorous standards for Security, Availability, and Confidentiality. Our controls, policies, and procedures are continually monitored and effective, protecting all non-public information and data entrusted to us.
People & processes
Security Training Program
Security isn't just software — it's an organization-wide practice. Our team undergoes structured training and daily monitoring to ensure no gaps go unaddressed.
Annual
Employee Retraining
Every year, all employees complete data management exercises and training on any new processes or policies developed over the prior year.
Daily
Security Briefings
Our software development team meets every day to test security systems and actively search for any vulnerabilities or back-door gaps to close.
24/7
System Monitoring
Multiple teams operating across opposite timezones ensure complete coverage at any time of day.
Infrastructure
AWS Data Storage
Patient data is stored on Amazon Web Services — one of the most secure and compliance-ready cloud platforms available in healthcare.
Security & Compliance
AWS's stringent security measures — including encryption at rest and in transit — combined with its compliance certifications help Synergy meet the rigorous requirements of HIPAA and other healthcare regulations. Sensitive patient data lives within a highly secure, audited environment.
Scalability & Uptime
Synergy leverages AWS's robust and scalable infrastructure to handle large volumes of patient data with high availability. Our software scales seamlessly with each client's growth — delivering consistent performance and data integrity as practice volumes expand.
Why it matters
Built for Healthcare-Grade Security
Three principles that underpin everything we build.
Regulatory Compliance
Synergy closely follows all updates to HIPAA and Medicare requirements, continuously evolving our software so your data and your patients' data stays protected.
Data Privacy
Our dedicated security team conducts regular threat briefings to keep all employees informed about significant security updates that require their attention or action.
99% Uptime
We continuously monitor usage patterns when deciding what and when to update our software — always aiming to make your experience as seamless as possible.