Our Mission

Better care. Lower costs. Better outcomes.

Synergy Infoconnect provides a comprehensive Value-Based Care (VBC) platform designed to help IPAs and ACOs maximize Medicare savings.

Our mission statement

"To reduce overall population health management costs and give patients the best care possible."

  • Build software that helps ACOs and physicians achieve better outcomes
  • Reduce unnecessary healthcare costs through data-driven decision making
  • Contribute to open-source healthcare technology through OpenEMR
  • Keep patient privacy, security, and engagement at the center of everything

Mission in numbers

9 years of turning our mission into measurable results

$63.7M

Total Medicare savings generated for affiliated ACOs

$45M+

Shared savings distributed to participating physicians

7.54%

Average savings rate vs. FFS Medicare budget — ranked among top in California

9+ yrs

Consecutive years of ACO shared savings with no interruption

What we believe

The principles that guide how we build and who we serve

Patients first

Every feature we build, every tool we design exists to help physicians deliver better care to the patients who depend on them. Better outcomes for patients means better outcomes for everyone.

Built with physicians

Synergy Care Manager was developed in collaboration with actively practicing physicians. We prioritize clinical relevance, ease of use, and workflows that reduce administrative burden, not add to it.

Data-driven decisions

We believe that when physicians have access to the right data at the right time, they make better clinical and financial decisions. Our analytics platform exists to make that a reality for every ACO we serve.

Security is non-negotiable

Patient data is sacred. We maintain HIPAA compliance, SOC 2 certification, ONC certification, and AWS-backed infrastructure. We also back up all data to OpenEMR for a two-tiered safety net.

Open-source healthcare matters

Everyone deserves healthcare that actually helps them, why not extend that to software too? We actively contribute to OpenEMR's development because the entire healthcare profession benefits when technology is open, interoperable, and accessible.

Affordable care is achievable

Healthcare aims to improve quality care and a satisfactory patient experience at a reasonable cost. We believe that with the right tools and data, every primary care practice can contribute to that goal.

How we pursue our mission

Three ways Synergy puts its mission into action every day

1

Building tools that reduce administrative burden

We design software that automates the work physicians shouldn't have to do manually — patient identification, billing documentation, quality reporting, and care coordination — so they can focus on patients.

2

Helping ACOs generate and distribute savings

Through our ACO analytics platform, we help affiliated organizations identify cost-saving opportunities, improve quality scores, and earn their share of Medicare shared savings — with smaller ACOs spreading more per physician.

3

Contributing to open-source healthcare technology

As an official OpenEMR Professional Support Provider, we actively develop OpenEMR features — including interoperability, care coordination tools, patient engagement, and automated quality measure calculations.

9-year mission impact summary

  • Total Medicare savings generated

$63.7M

  • Total shared savings distributed

$45M+

  • Average savings rate vs. FFS budget

7.54%

  • Consecutive years of ACO shared savings

9 years

Our efforts — OpenEMR

Contributing to open-source healthcare for the entire profession

Beyond building our own platform, Synergy actively contributes to OpenEMR. We believe that improving shared healthcare infrastructure benefits every physician and patient, not just our own clients.

"Healthcare software shouldn't be locked behind proprietary doors. When you improve healthcare, you improve the health and care for everyone."

— Synergy Infoconnect

  • Interoperability and standardization of patient medical information
  • Coordination of care between providers and care teams
  • Patient privacy, engagement, and secure data access
  • Automated calculations of metrics and clinical quality measures
OpenEMR Logo
Official Professional Support Provider

OpenEMR is an ONC-certified, HHS-approved open-source electronic health record system used by practices worldwide. Synergy is an official Professional Support Provider — contributing to its development and offering managed hosting, custom interoperability, and professional support services.

ONC Certified

HHS Approved

Open Source

Pro Support Provider