Complete BHI Solution

Behavioral Health Integration (BHI) Software & Medicare Billing Platform

Synergy's BHI platform automates patient identification, care documentation, and Medicare billing — so your practice captures every eligible dollar without adding administrative burden.

2/3

Medicare patients eligible
for BHI services

$0 cost

To start with the
Premium package

100%

Audit-proof billing
on every claim

BHI Monthly Billing Summary

Auto-generated

March 2026 — 94 BHI encounters

CPT 99484

General BHI care management — 20 min

$4,230

47 claims billed

CPT 99492

Initial psych collab care, 70 min

$2,156

12 claims billed

CPT 99493

Subsequent psych collab care, 60 min

$1,890

21 claims billed

CPT 99494

Add-on collab care, each 30 min

$868

14 claims billed

Total monthly BHI revenue

$9,144

What is BHI

Behavioral health in primary care — and Medicare pays for it

Behavioral Health Integration (BHI) is a CMS-recognized model that embeds mental and behavioral health care into your primary care practice. It's widely considered one of the most effective strategies for improving patient outcomes — and Medicare reimburses it monthly through dedicated CPT codes.

Different from CCM

BHI specifically targets patients with behavioral or mental health conditions. CCM covers patients with two or more chronic physical conditions. Many practices bill both simultaneously.

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Who qualifies

Medicare patients receiving primary care who also have a behavioral health condition — including depression, anxiety, PTSD, and substance use disorders — are eligible.

Monthly reimbursement

CMS pays monthly for BHI services via CPT codes 99484, 99492, 99493, and 99494 — creating a consistent revenue stream for eligible patient care.

Platform features

Everything built in — from eligibility to billing

Synergy handles the full BHI workflow so your care team can focus on patients, not paperwork.

Automated patient eligibility

Our system classifies BHI-eligible patients automatically based on their diagnosis history — no manual screening required.
  • Auto-classification from patient diagnosis list
  • Enrollment directly during the appointment
  • Ongoing eligibility monitoring as conditions change
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Validated rating scale administration

Built-in behavioral health rating scales (PHQ-9, GAD-7, and others) are administered and documented within the platform.
  • CMS-required validated scale tracking
  • Systematic monitoring over time
  • Results linked directly to care plans

Audit-proof billing documentation

Every BHI encounter is documented to CMS standards — time-stamped, structured, and ready for audit at any time.
  • Automated CPT code assignment per encounter
  • Weekly and monthly billing reports generated
  • Zero manual billing report preparation
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Patient portal & secure messaging

Patients access their BHI care plans, records, and care team messaging 24/7 — reducing inbound calls to your front office.
  • Secure 24/7 access to medical records
  • Bi-directional patient-provider messaging
  • Care plan review and follow-up tracking

Choose what you need

Whether you want to run BHI in-house or have Synergy manage it entirely, we have a package that fits.

Self-service suite

Your team manages BHI services. Synergy provides the software, workflows, and automated billing.

N

Automated BHI patient identification

N

Care plan management per Medicare requirements

N

Built-in behavioral health rating scales

N

Weekly and monthly patient summaries

N

Weekly and monthly billing reports

N

Patient portal with secure messaging

N

Care team performance monitoring

Fully managed suite

Everything in Premium, plus a certified Synergy care team handles all BHI service delivery on your behalf.

N

Everything in the Premium package

N

Cost-effective, qualified clinical staff

N

Certified health personnel assigned to your practice

N

BHI service provision — phone calls, outreach

N

Full BHI service documentation handled for you

N

Patient data integration assistance

Join with confidence — we carry the operational load

Independent practices often hesitate to join an ACO due to administrative complexity. Synergy's model is designed to remove that barrier entirely.

No upfront cost to join

Access ACO benefits and Synergy's platform without any initial investment.

No changes to how you practice

Your clinical workflow stays the same. We work around your existing systems.

Fully managed data & compliance

Our staff handles MIPS, AWV, BHI, and CCM reporting — with or without your involvement.

Need different solutions? Explore our other offerings: